Privacy Policy – l444 pleco Data Protection

This Privacy Policy explains how l444 pleco collects, uses, stores, and protects the personal data of players who register and use the l444 pleco platform at https://l444-pleco.app and through the l444 pleco mobile application. By creating an account on l444 pleco, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your data as described here.

l444 pleco is committed to handling your personal data responsibly. We collect only what we need, use it only for the purposes described in this policy, and take reasonable steps to keep it secure. We do not sell your personal data to third parties, and we do not use it for purposes beyond what is set out here without your consent.

This Privacy Policy applies to all players, regardless of how they access l444 pleco — whether through a desktop browser, a mobile browser, or the l444 pleco Android app. If you have questions about anything in this policy, contact us at [email protected] before registering.

l444 pleco collects personal data that is necessary to operate your account, process transactions, verify your identity, and comply with legal obligations. The categories of data we collect are set out in the table below.

l444 pleco collects your personal data through the following means:

• Registration: When you create an account on l444 pleco, you provide your name, mobile number, email address, and date of birth directly.
• Deposits and Withdrawals: When you make a deposit or request a withdrawal, your mobile banking account number and transaction reference are recorded.
• Identity Verification: If you are asked to verify your identity, you may submit a copy of your national ID card or other government-issued document.
• Platform Use: As you use l444 pleco, we automatically collect technical and usage data including your IP address, device information, and gameplay activity.
• Support Interactions: When you contact l444 pleco support, the content of your messages and any information you provide is recorded.
• Cookies and Tracking: l444 pleco uses cookies and similar technologies to collect data about how you interact with the platform. See the Cookies section for more details.

l444 pleco uses your personal data for the following purposes. We process your data only where we have a lawful basis to do so — either because it is necessary to perform our contract with you, because we have a legitimate interest, or because you have given your consent.

• To create and manage your l444 pleco account.
• To process deposits and withdrawals via bKash, Nagad, and Rocket.
• To verify your identity and age in compliance with our legal obligations.
• To detect and prevent fraud, money laundering, and other prohibited activities.
• To monitor gameplay for responsible gaming purposes and to apply limits or restrictions where necessary.
• To provide customer support and resolve disputes.
• To send you account-related notifications such as deposit confirmations, withdrawal updates, and security alerts.
• To send you promotional communications about l444 pleco offers and bonuses, where you have opted in to receive them.
• To improve the l444 pleco platform based on how players use it.
• To comply with applicable laws and regulatory requirements.

l444 pleco does not sell, rent, or trade your personal data to third parties. We may share your data with the following categories of third parties only where necessary and only to the extent required:

• Payment Processors: Your mobile banking account number and transaction references are shared with bKash, Nagad, or Rocket as necessary to process your deposits and withdrawals.
• Identity Verification Services: If you are required to verify your identity, your identification documents may be shared with a third-party verification provider.
• Technology Providers: l444 pleco uses third-party services for hosting, analytics, and platform infrastructure. These providers process data on our behalf under strict data processing agreements.
• Legal and Regulatory Authorities: l444 pleco may disclose your data to law enforcement or regulatory authorities where required by law or in response to a valid legal request.

All third parties who process data on behalf of l444 pleco are required to handle your data securely and in accordance with applicable data protection standards. They are not permitted to use your data for their own purposes beyond what is necessary to provide their services to l444 pleco.

l444 pleco takes the security of your financial data seriously. When you make a deposit or request a withdrawal using bKash, Nagad, or Rocket, the transaction is processed directly through your mobile banking provider's secure system. l444 pleco does not store your full mobile banking PIN, password, or OTP at any point.

• l444 pleco records your registered mobile banking account number for the purpose of processing withdrawals to the correct account.
• Transaction reference numbers are stored to allow our support team to investigate any payment queries.
• Deposit and withdrawal amounts are recorded as part of your account transaction history.
• Payment data is retained for as long as required by applicable financial regulations.

l444 pleco uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files stored on your device when you visit a website. They help us keep you logged in, remember your preferences, and understand how players use l444 pleco so we can make it better.

• Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit. You cannot opt out of essential cookies.
• Preference Cookies: Remember your settings and preferences, such as your preferred language or display options.
• Analytics Cookies: Help us understand how players navigate l444 pleco, which pages are most visited, and where players encounter issues. This data is used in aggregate and is not linked to individual players.
• Security Cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of l444 pleco. For example, disabling preference cookies may mean your settings are not saved between sessions.

l444 pleco retains your personal data for as long as your account is active and for a reasonable period afterwards to comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention periods for different categories of data are as follows:

• Account Data: Retained for the duration of your account and for up to five years after account closure, in line with standard financial record-keeping requirements.
• Transaction Records: Retained for a minimum of five years to comply with anti-money laundering regulations.
• Identity Verification Documents: Retained for the period required by applicable law, typically five years from the date of verification.
• Support Communications: Retained for up to two years after the last interaction, to allow for dispute resolution.
• Usage and Technical Data: Retained in aggregate form for platform analytics. Individual-level data is typically retained for up to 12 months.

When data is no longer required, l444 pleco will delete or anonymise it securely. You may request early deletion of your data by contacting support, subject to our legal obligations to retain certain records.

l444 pleco implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

• Encryption of data in transit using TLS (Transport Layer Security).
• Encryption of sensitive data at rest in our databases.
• Access controls that restrict which staff members can access personal data, based on the principle of least privilege.
• Regular security reviews and monitoring of our systems for unusual activity.
• Secure password hashing — your l444 pleco password is never stored in plain text.

While l444 pleco takes data security seriously, no system is completely immune to risk. In the event of a data breach that is likely to affect your rights or freedoms, l444 pleco will notify affected players as required by applicable law.

As a player on l444 pleco, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected].

l444 pleco will respond to all data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing your request. We will not charge a fee for exercising your rights unless a request is manifestly unfounded or excessive.

l444 pleco is strictly for players aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a player is under 18, their account will be suspended immediately, any balance will be reviewed in accordance with our Terms and Conditions, and their personal data will be deleted as soon as reasonably practicable.

If you believe that a minor has registered on l444 pleco, please contact us immediately at [email protected] so we can investigate and take appropriate action.

l444 pleco may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When material changes are made, we will notify registered players via email or an in-platform notification. The updated policy will be published on this page with a revised "Last Updated" date.

We encourage you to review this Privacy Policy periodically. Continued use of l444 pleco after an updated policy is published constitutes your acceptance of the changes.

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how l444 pleco handles your personal data, please contact our support team. We are available 24 hours a day, seven days a week.

• Email: [email protected]
• Support Hours: 24/7, including weekends and public holidays
• Response Time: We aim to respond to all privacy-related enquiries within 72 hours

For data deletion requests or requests to access your personal data, please email [email protected] with the subject line "Data Rights Request" and include your registered mobile number so we can verify your identity.